CLM Experience Monitor

The Experience of a CLM Team Leader and Monitor

Kila Yamo

Kapul Champions

SELECTION OF MONITORS

Attendance to CLM training

DAta Collection - Interviewing KPs

data cleaning and processing 

Working with FAcilities before and during CLM

feedback of CLM results to facilities 

KEY LEARNINGS - before CLM versus being a CLM Monitor

Feelings

Knowledge

Skills

challenges

success stories